The three C’s

This year has been a great one for all of us at the Star. Our young cook, Hannah Eiserman, was accepted into the Culinary Institute of Canada. The Food Network recognized us as one of the top ten places to eat at on a cross-Canada road trip. We have had several very favourable magazine articles and great online reviews.

Last Thursday at the Tourism Saskatchewan Awards of Excellence Gala, our cake was well and truly iced, as we won Business of the Year under 20 full-time employees. After thinking about this over the weekend, all I can say is that it is all about people.

Of course, this recognition reflects very well on our team. We have a truly awesome group of people working for us. Their positive attitudes and huge hearts expand my life daily. I can’t say enough good things about them.

But beyond that, I have come up with the three C’s of success.

Customers. Without customer support, none of us would be in business. Whether your customers are the students in your school, the workers you keep safe on a job site, or the people who enjoy your food, customers come first. Customers pay our staff and our bills, and we should all celebrate them every day.

Community. We all belong to many different communities, and are stronger because of it. In the Star’s case, we know the people in Maple Creek make us strong, both through their patronage and support in the restaurant, and through their support of the rest of the community. If we don’t have a strong, flourishing community, we don’t have the ability to flourish ourselves. At the same time, any recognition one of businesses or organization receives reflects on the community as a whole.

Collaboration.  Because our success depends on the success of the community, we have to collaborate with all the other businesses and organizations in the community. This means that while we might be in competition with some local businesses, we need to consider that as friendly competition, not dog-eat-dog, going-in-for-the-kill competitiveness. We have to work together at the committee table and at events. We have to speak well of our competition and celebrate their successes. We have to respect each other’s workforce and forego actively recruiting employees from other businesses.

If we work together, celebrate our successes and keep our standards high, we will all thrive. So while the Star has been recognized lately, the whole community should take that as a feather in our collective cap. Cheers to all of us!